Cancellation & Return

• The customer agrees and acknowledges that refund shall be processed if the cancellation request is received before 24 hour of scheduled pickup. (Refer point 3 for special cases)
• The Cancellation can be done over the phone or by email. All cancellation to be made against the booking ID provided at the time of booking the cab.
• No cancellations are entertained in any case for those products/Service that Shree travels marketing team has obtained on special occasions like Dussehra, Pongal, Diwali, New year etc. These are limited occasion offers and therefore cancellations are not possible.
• Shree travels will not be responsible for any cancellation/delay of service in case of any natural calamity, agitation, Strike or Road Jam/traffic etc. Hence no refund would be made.
• The customer agrees and acknowledges that no refund shall be processed if the cancellation request is received within 24 hours of scheduled pickup.
• Shree travels might change driver & cab details prior to boarding the taxi in case of vehicle breakdown or other genuine reasons at Driver’s end. No Cancellation request shall be entertained in such cases.
• Shree travels reserves the right to cancel/change the booking of vehicle at any point of time.